FAQ
Frequently Asked Questions
Quick answers about delivery, materials and our services. Still unsure? Call us.
Material delivery
Is there a minimum order?
Yes. Deliveries have a 3 cubic yard minimum. If the calculator shows you need less, tell us in your request and we will talk through options.
How soon can you deliver?
Most orders go out within 3 to 5 days. Next-day delivery is often possible, depending on material availability and routing.
How much is delivery?
The delivery fee is set by your delivery ZIP code and quoted before your order is confirmed. Material prices are listed on our materials page.
How much material do I need?
Most landscape materials are sold by the cubic yard. As a general rule, one cubic yard covers about 100 square feet at 3 inches deep, though this varies by material and depth. Use the material calculator for an estimate, and we will confirm before delivery.
Will my material settle?
Yes. Loose materials like topsoil, sand and stone settle and compact after delivery, especially after rain or foot traffic. It is common to order a little more than the calculated amount. Our calculator adds 10%.
Can the truck get to my property?
Our trucks need a clear, firm path to the drop-off spot. Tell us about gates, low wires, soft ground or tight turns. If your HOA restricts bulk deliveries or dump trucks, check the rules and let us know before delivery day.
How do I order?
Call (239) 295-8266 or send a request with the material, quantity and address. We confirm the price, delivery fee and delivery day before anything is scheduled.
What if I am not sure which material is right?
Each material page explains common uses. You are also welcome to call or send details about the project, and we will recommend a material.
Do you sell materials by the bag?
No. Our soil, stone, shell, sand and mulch are sold and delivered in bulk, by the cubic yard. See materials and prices.
Which material is right for a driveway, a low spot or a planting bed?
It depends on the job. The material finder matches common projects to the right material, and topsoil vs. fill dirt covers the most common mix-up. You can also call and we will recommend one.
Service area
What areas do you serve?
We are based in Fort Myers and serve Lehigh Acres, Cape Coral, North Fort Myers, Estero, Bonita Springs, Buckingham and Alva. If you are just outside these areas, ask and we will check. See service areas.
Services
Do you install the materials you deliver?
We install materials as part of our landscape, drainage and paver projects. If you need material spread or installed with a delivery, mention it in your request and we will confirm whether it fits the job.
Do you offer free estimates?
Send us the details and photos through the quote form, or call. We will follow up to discuss the project and next steps.
Do you repair existing irrigation systems?
Yes. We repair and adjust existing systems, install new ones and convert beds to drip. Irrigation services.
What kind of landscape lighting do you install?
Low-voltage lighting for palms, trees, beds, entries and walkways. Landscape lighting.
Do you clean and seal pavers?
Yes, along with new paver installation and repairs. Pavers and hardscape.
What can you pressure wash?
Concrete, pavers, RV pads, walkways and other exterior surfaces. Pressure washing.
Do you design engineered drainage systems?
No. We regrade, install French drains and stabilize swales and outlets, and we explain what each option can realistically do. Larger projects, or work affecting waterways or neighbors, may need an engineer or local permits. Drainage.
Are you landscape architects?
No. We provide landscape design and planning, and we install what we design. We are not a licensed landscape architecture firm. Landscape design.
Are you licensed and insured?
Yes. Unplugged Designs is licensed and insured.
Do you work with contractors, property managers and businesses?
Yes. We deliver bulk material to job sites and do landscape, drainage, cleanup and pressure washing work for contractors, builders, property managers, HOAs and commercial properties, one-time or ongoing. We can provide a certificate of insurance with your proposal, and a W-9 or a PO number on your paperwork if you need them. See commercial property care.
Do you take care of RV lots while owners are away?
Yes. We offer recurring lot care for seasonal owners, including cleanup, trimming, pressure washing and irrigation checks. See RV lot services.
Can you help with HOA or ARC approval?
We can help you organize the information an Architectural Review Committee usually asks for, like plant lists, materials, a simple layout and photos. The association reviews and approves projects. We’re not the HOA or ARC and can’t guarantee approval. See the Cypress Woods owner center.
Do you offer financing?
For qualifying projects, financing is available through Joist and its lending partner Acorn Finance, using the link on your estimate. Unplugged Designs is not a lender. How financing works.
Can I send photos instead of scheduling a visit?
Yes. Photos are the fastest way to get started. Add up to five in the quote form. For some jobs we’ll still need to see the site before giving a final price.
Estimates & scheduling
How do estimates work?
Send a request or call. We follow up by your preferred method, with questions or a site visit if needed. Then we send a written estimate by email through Joist, our estimating system. Work is scheduled after you approve it.
I own a lot in Cypress Woods. Is there anything specific for me?
Yes. See the Cypress Woods owner center for lot care, ARC help and services. We are a private contractor, not the HOA or ARC.
How can I pay?
We accept cash, Zelle and credit cards.
What are your hours?
Monday through Friday, 9:00 am to 5:00 pm. We are closed Saturday and Sunday.
Still have a question? Email morgan@unplugged-designs.com or call (239) 295-8266.
Ready to improve your outdoor space?
Tell us about your property and what you want it to become. We will follow up to talk through the project and next steps.